Topcliffe Surgery, Topcliffe, Thirsk, YO7 3RP
Tel. 01845 577297 * Fax. 01845 577128
| Topcliffe Surgery, Topcliffe, Thirsk, YO7 3RP Tel. 01845 577297 * Fax. 01845 577128 |
The GP Patient Survey results for 2008/09 have been released on line. Click on Topcliffe Surgery Results to see what our patients thought of us.
The information in the charts below comes from the 'Improving Practice Questionnaire' completed anonymously by all patients wishing to do so who attended the Surgery during the survey weeks in 2009. Scores were given from 1-5 in response to 28 questions. These were then converted into percentages by CFEP-UK Surveys who analysed the results. The three charts give the results for all 28 questions. At the foot of the page are some notes from the Surgery.
We have made it easy for you to speak to the doctor on the telephone. Simply call the receptionist before or during advertised surgery consultation hours and leave your telephone number with her. The doctor will then phone you back during or at the end of surgery.
We have also increased the number of appointments to reduce the waiting time to be seen in surgery once you arrive. This can be a longer than we would wish for the ever-popular walk-in surgeries, when all the patients wishing to be seen may arrive at the same time, but you are likely to have only a short wait (or none at all) if you pre-book an appointment. See the surgery timetable for details.
Reminder systems are in place for the following:
We ask you to take these as your responsibility and to make your own diary note to remind you to make an appointment.
We welcome comments on our service from patients. So we have provided a box on the reception counter for written comments. Please add your name to your comment so that we can get back to you if appropriate.