A bar chart showing the level of patient satisfaction in 10 areas concerning the practitioner, compared to the national average. It shows that in 2009, of the patients surveyed:

84% were satisfied with the visit to the Practice, compared with 73% nationally.

86% were satisfied with the warmth of greeting by the practitioner, compared to 75% nationally.

87% were satisfied with the doctor's ability to listen, compared with 76% nationally.

84% were satisfied with the explanations given, compared to 74% nationally.

79% were satisfied with the reassurance given, compared to 72% nationally.

86% were confident in the practitioner's ability, compared to 76% nationally.

85% were satisfied with the opportunity given to express concerns, compared with 73% nationally.

87% were satisfied with the respect shown by the doctor, compared with 78% nationally.

86% were satisfied with the time given for the visit, compared to 65% nationally.

83% were satisfied with the consideration shown by the practitioner, compared with 70% nationally.

84% were satisfied with the concern shown for the patient, compared with 72% nationally.

84% were satisfied with the advice given concerning self care.  This is a new indicator.

88% would recommend the practitioner, compared with 74% nationally.