Care navigation

A new signposting process called ‘Care Navigation’ is being introduced in our GP practice to help you see the right person, in order to get the right care, in the most appropriate place and first time.

When you next phone for an appointment to see your GP, you may be invited to share details of why you think you need to see a GP.

Please be assured that you do not have to share this information if you would prefer not to. It simply helps the practice to better understand your needs and make sure you are seeing the most appropriate professional for your care or treatment.

All our staff take patient confidentiality extremely seriously, therefore any information you share will not be shared with anyone else.

If you do not wish to give this information, you will not be denied an appointment with your GP. If you have any concerns, please get in touch with us.