Please find our various policy details in the sections below.
Abusive or Violent Behaviour
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Abusive or Violent Behaviour
Access to medical records
Your Care Records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records
Accessibility
Accessible Information Standard The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care. The AIS ... [continue] Accessibility
Modern Slavery Statement
Modern slavery is a violation of fundamental human rights and a criminal offence under the Modern Slavery Act 2015 (the “Act”). It takes various forms, such as slavery, servitude, forced ... [continue] Modern Slavery Statement
Patient Confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality
Patient Rights and Responsibilities
You have the right to be shown respect for your privacy, dignity and religious or cultural beliefs without discrimination. You have the right to confidentiality concerning all your contacts with ... [continue] Patient Rights and Responsibilities
Privacy
Data Protection We need to hold personal information on our computer system and in paper records. Please help us to keep your records up-to-date by notifying us of any changes ... [continue] Privacy
Safeguarding
Safeguarding is everyone’s responsibility. Here at Topcliffe Surgery all staff members play a role in safeguarding. Safeguarding is not just something we choose to do, it is also something we ... [continue] Safeguarding
Topcliffe Surgery Environment and Sustainability plan
Climate change and biodiversity loss are changing our world. We all need to act now to ensure better health for us and our patients tomorrow. The NHS is responsible for ... [continue] Topcliffe Surgery Environment and Sustainability plan
Date published: 18th January, 2021
Date last updated: 18th January, 2021