Please find our various policy details in the sections below.

Abusive or Violent Behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Abusive or Violent Behaviour

Access to medical records

Your Care Records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records


Accessible Information Standard The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care. The AIS ... [continue] Accessibility

Modern Slavery Statement

Modern slavery is a violation of fundamental human rights and a criminal offence under the Modern Slavery Act 2015 (the “Act”). It takes various forms, such as slavery, servitude, forced ... [continue] Modern Slavery Statement

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Rights and Responsibilities

You have the right to be shown respect for your privacy, dignity and religious or cultural beliefs without discrimination.  You have the right to confidentiality concerning all your contacts with ... [continue] Patient Rights and Responsibilities


Data Protection We need to hold personal information on our computer system and in paper records.  Please help us to keep your records up-to-date by notifying us of any changes ... [continue] Privacy


Safeguarding is everyone’s responsibility. Here at Topcliffe Surgery all staff members play a role in safeguarding. Safeguarding is not just something we choose to do, it is also something we ... [continue] Safeguarding

Date published: 18th January, 2021
Date last updated: 18th January, 2021