We need to hold personal information on our computer system and in paper records. Please help us to keep your records up-to-date by notifying us of any changes in your circumstances. Doctors and staff have access to your medical records to enable them to provide the best possible care. From time to time information may be shared with other health professionals involved in your care, for example, when a referral is made. Anyone who receives information from us has the same legal duty of confidentiality as we do.
In some circumstances we may be required by law to release your details to statutory or other official bodies, for example, if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released such as for medical reports or copy medical records requested by insurers or solicitors. Please note: information relating to your medical records and test results etc are confidential to you and will not be given to anyone else without your express permission. Information will not be disclosed to family, friends, spouses or partners unless we have your prior consent.
Our Information Governance Lead and Caldicott Guardian is Dr Caspar Wood, GP Partner.
General Data Protection Regulation
This is a law introduced in 2018. To find out more please click on the link below:
To see our full Privacy Notice please click on the following link:
To see our COVID Privacy Notice please click on the following link:
We record all calls both from and to the surgery for training and monitoring purposes. If you would like any more information about this please ring the surgery.
We use CCTV at Topcliffe Surgery to record images for the purposes of crime prevention and your safety. The cameras are external only and directed at main access points for the building.
If you wish to discuss the CCTV or obtain images please contact the Practice Manager.
A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain websites.
Cookies allow a website to recognise a user’s device.
Some cookies help websites to remember choices you make (e.g. which language you prefer if you use the Google Translate feature). Analytical cookies are to help us measure the number of visitors to a website. The two types we use are ‘Session’ and ‘Persistent’ cookies. Some cookies are temporary and disappear when you close your web browser, others may remain on your computer for a set period of time.
We do not knowingly collect or intend to collect any personal information about you using cookies. We do not share your personal information with anyone.
What can I do to manage cookies on my devices?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you are concerned about cookies and would like to ask further questions please do not hesitate to write to our website developers – [email protected]